An established industry player is seeking a Service Delivery Manager to oversee customer support and maintenance contracts. This role involves managing customer accounts, ensuring satisfaction, and compliance with Service Level Agreements (SLAs). You will coordinate with internal teams and third parties, oversee installations and changes, and provide financial follow-up. With a commitment to career development and a remote-friendly policy, this position offers a dynamic work environment where your contributions will directly impact customer success and satisfaction.#J-18808-Ljbffr