Location: Barcelona, Spain
Function: (DEAI HV) Services
Requisition ID: R0128680
The Customer Education Business Development Manager (CEBDM) will work with customers, partners and Account Team(s) to develop and deliver comprehensive, customized education solutions that enable successful implementation, adoption, and usage of Hitachi Vantara solutions. This includes understanding the customer's business objectives and critical business issues and creating comprehensive training readiness solutions to support the customer's proprietary business processes.
Key Responsibilities
Own and grow Education Services revenue aligned to AOP targets
Serve as primary regional contact for Customers, Partners, and Sales
Develop, position, and sell tailored education solutions and value propositions
Scope, price, negotiate, and close education services deals
Drive customer adoption, expansion, and renewals through strategic learning paths
Partner with Sales and Services teams on campaigns and account strategy
Ensure high‐quality, on‐time, and on‐budget delivery of training programs
Manage forecasting, regional metrics, and P&L performance
Identify field needs and contribute to improving education offerings
Success Measures
Revenue, margin, and consumption targets
Forecast accuracy
Customer satisfaction
Delivery quality and timeliness
Profile
2+ years in education services, professional services, pre‐sales, or IT consulting
Proven education services revenue attainment
Strong presentation, influence, and stakeholder management skills
Able to operate in cross‐matrix, fast‐paced, and unstructured environments
Knowledge of Hitachi Vantara and related technologies
Fluent in English; other European languages are a plus
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