Position Overview
La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
MCI is a fast‑growing tech‑enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience, Business Process Outsourcing and XaaS cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology, e‑commerce and financial services. Our contact centers are powered by on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a Paralegal Assistant who will provide essential support to attorneys and paralegals in a law firm or legal department. The role involves a variety of administrative, research and clerical tasks to facilitate the efficient operation of legal processes and client services. Responsibilities include case management, document preparation, legal research and client communication under the supervision of licensed attorneys and senior paralegals.
Position Responsibilities
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- Draft and prepare legal documents, including pleadings, motions, briefs, contracts and correspondence, using word processing and legal software.
- Format, proofread and edit legal documents for accuracy, completeness and compliance with court rules and procedural requirements.
- Assist with case file organization, maintenance and documentation, including indexing, filing and retrieval of legal documents and correspondence.
- Coordinate court filings, document service and delivery of legal notices, subpoenas and discovery requests as directed by attorneys and paralegals.
- Conduct legal research using online databases, case law libraries and other resources to gather relevant statutes, regulations and precedent for case preparation and strategy.
- Summarize and analyze legal authorities, opinions and findings to assist attorneys and paralegals in case evaluation, argument development and client representation.
- Serve as a liaison between attorneys, clients and third parties, managing communication, scheduling appointments and coordinating meetings, depositions and court appearances.
- Provide responsive and professional assistance to clients, addressing inquiries, providing status updates and conveying attorney instructions and legal advice as appropriate.
- Assist with calendar management, scheduling and deadline tracking for attorney assignments, court appearances and case‑related events.
- Prepare expense reports, time entries and billing statements for client invoicing and accounting purposes.
- Maintain strict confidentiality of client information, case details and privileged communications in accordance with ethical standards and attorney‑client privilege.
- Ensure compliance with legal and procedural requirements, including court rules, filing deadlines and document retention policies.
Candidate Qualifications
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- Bachelor's degree in Paralegal Studies or Legal Studies.
- Paralegal certificate or relevant professional certification is a plus.
- Proven experience in a legal environment, law firm or corporate legal department.
- Proficiency in legal research methods, citation formats and online research tools.
- Strong written and verbal communication skills, with the ability to communicate effectively with attorneys, clients and colleagues.
- Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple assignments in a fast‑paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and legal software applications.
- Knowledge of legal terminology, court procedures and litigation processes.
- Ability to work independently and collaboratively as part of a legal team, demonstrating professionalism, discretion and integrity.
Compensation & Benefits
At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience and is supported by a variety of benefits and incentives that go beyond a paycheck.
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- HMO coverage plus a dependent.
- Rank & File coverage: ₱100,000.
- Supervisor/Manager coverage: ₱120,000.
- Dental coverage and in‑house dental assistance worth ₱5,000.
- Free meal during training.
- Career growth and learning opportunities.
- Allowances for rice, clothing, laundry and meals.
- Performance and loyalty bonuses.
- Frequent disinfection and fogging of workplace.
- Opportunities for growth and promotion.
- Employee shuttle services.
- Company retreats and off‑site events.
- In‑office rewards, raffles, recognition gifts and treats.
Physical Requirements
This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit or stand for long periods while using a computer and telephone headset. The employee will occasionally be required to move about the office to accomplish tasks;
reach in any direction;
lift or lower objects;
move objects from placeto place;
hold onto objects;
and exert force up to forty (40) pounds.
Conditions of Employment
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- Must be authorized to work in the country where the job is based.
- Must be willing to submit to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity Employer
MCI embraces differences and values diversity. All aspects of employment are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements. xhfqzwm MCI will not tolerate discrimination or harassment based on protected characteristics.
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