⚡Do you dare to lead the digital transformation to create a more sustainable world?
At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you!
Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.
What will you do?
* Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholders
* Manage the IT demands in accordance with the overall IT Schneider Digital Strategy
* Participate in global projects across Region Europe. Ensure local involvement as well as local adoption of the solution
* Provide functional specification of smaller change request. Be the bridge btw Business and our partners/vendors.
* Establish good relationship with Stakeholders and Key Users within own perimeter
Key Responsibilities:
Operations:
* Ensuring operational stability and efficiency across the support model.
* Driving an effective support process.
* Being accountable for critical incidents management.
* Managing the operational and functional lifecycle of IT subjects in the perspective of end-to-end business processes.
Enhancements:
* Following and managing local projects or enhancement realization.
* Clarifying needs expressed by users and validating requests.
* Transforming user requests into understandable demands for solution partners.
* Following up on the quality and testing of final solutions with vendors/solutions and business partners.
Local and Global Projects:
* Delivering local and global projects within the Solution IT scope (Finance and Controlling).
* Prioritizing projects and activities to fit Schneider Digital priorities.
* Managing and challenging project demands from the business and ensuring they are driven forward by suppliers or other Schneider Digital teams.
* Working closely with global capabilities owners and understanding new evolutions within the perimeter to promote the re-use of available functionality.
Supplier Management:
* Acting as the contact person for suppliers (DTC team) within FICO activities.
Stakeholder Management:
* Establishing sound relationships with functional key users and other key stakeholders.
* Ensuring that business needs are correctly taken into