Field Service Technician / Professional
As a Field Service Technician, you install advanced smart home technology and proactively identify and sell enhanced solutions to provide customers with peace of mind.
Why Technicians Choose Vivint
Competitive hourly base pay with uncapped commission and performance incentives.
Comprehensive, paid training and ongoing coaching.
Company vehicle and gas card; pay for commute time.
Work‐life balance with a 4‐day work week (4/10 schedule including Saturdays).
All tools, a cell phone, a tablet, and paid licensing provided.
10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, and employee pricing on Smart Home equipment.
Opportunity to earn a yearly company‐paid incentive trip (plus one guest).
A Day In The Life
Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on‐site.
Train homeowners on how to use their new system to protect their families.
Benefit from coaching and leadership training to advance within the organization.
What We're Looking For
Sales mindset: experience in retail, B2C sales, insurance, or service‐based sales is a major plus.
Customer‐first attitude: act with integrity while building rapport with diverse customers.
Technical aptitude: experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Valid driver's license and good driving record; must pass post‐offer background investigation and licensing requirements.
Physical Requirements
Lift and carry up to 45 lbs.
Climb ladders up to 14 feet and work in confined spaces.
Remain bent, kneeling, and standing for extended periods.
Safety culture is strong; technicians will conduct safety analyses of each home to ensure a safe workplace for both technician and customers.
EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
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