About Solera
Solera is a general leader in data and software services for the vehicle lifecycle. We provide solutions that protect homes and digital identities and process more than 300 million transactions annually for over 90 countries.
Role Overview
The Account Manager (AM) for the French market manages and develops a portfolio of clients, ensuring long-term relationships and revenue growth.
Responsibilities
- Manage and develop a portfolio of clients in the French market, building strong relationships through remote communication (phone, email, video meetings).
- Act as the main point of contact for clients, ensuring a high level of satisfaction and long-term retention.
- Identify opportunities for account growth through upselling, cross-selling, and service optimization.
- Support clients in the migration toward advanced digital and software-based solutions, helping them adopt new tools and processes.
- Collaborate closely with internal teams (Sales, Operations, Product, Customer Support) to ensure smooth service delivery and resolve client issues.
Qualifications
- Experience in Account Management, Customer Success, or a client-facing B2B role.
- Strong communication and relationship-building skills, particularly in remote client management.
- Ability to guide clients through digital adoption and process improvements.
- Organized, proactive, and solution-oriented mindset.
- Professional proficiency in French (C2); English (B2) and Spanish (B1).
Equal Employment Opportunity
We are committed to providing equal employment opportunities and to creating an inclusive workplace. Solera does not discriminate against applicants or employees on the basis of race, colour, nationality, ethnic or social origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital or family status, disability, health condition, or any other characteristic protected by applicable law.
We also do not tolerate harassment of any kind.
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