Overview
Senior Employee Relations Manager role at Amazon. The ER Manager ensures Amazon’s readiness considering forthcoming EU regulations and oversees trade unions management, employee engagement, and organizational transformation across the EU. This role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project and Compliance leader. It requires close collaboration with stakeholders at country, business lines (BL), pan-EU and global level, notably the Global Labor Relations Team. By doing so, this role enhances Amazon’s compliance, drives positive employee engagement on essential priorities, and increases Amazon’s agility to manage ambiguous and complex situations.
Location and travel
This role can be performed from France, Italy, Spain, Germany, Luxembourg, UK. Travel required up to 30% of the time, mostly within the EU.
Responsibilities
* EU REGULATORY COMPLIANCE AND COORDINATION
o Coordinate the EXR effort related to forthcoming EU regulation, including:
o Working with Public Policy to identify approved and emerging regulations
o Conducting impact analysis at pan-EU level, and support gap analysis across EU countries
o Coordinating the preparation required at country level
o Being accountable for the EXR working backward plan of the Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD)
* THIRD-PARTY STRATEGY MANAGEMENT
o Lead the pan-EU strategy for third-party activities at EU federation level
o Maintain up-to-date information and external insights about relevant developments and trends
o Develop engagement strategies in collaboration with Public Policy and Public Relations
o Provide reactive and proactive recommendations for third-party management, notably in case of significant developments (UK reform)
* EMPLOYEE ENGAGEMENT AND PROUDNESS CAMPAIGNS
o Design and deliver training actions to enhance ER capabilities within the HR and Senior leaders’ functions
o Collaborate with Public Relations and Internal Operations Communications to design and develop campaigns that enhance employee pride in Amazon
o Lead test-and-learn initiatives, creative thinking, and action to improve employee sentiment
* LABOR RELATIONS FRAMEWORK DEVELOPMENT
o Develop the LR framework for major transformation cycles to increase pan-EU standardization, lower costs, and reduce time to deliver while enhancing stakeholders and Associate satisfaction
Qualifications
* Basic qualifications
o Bachelor's degree in Employment Law, Industrial Relations, or a related field
o Experience in Employee and Labor Relations management with a pan-EU scope;
experience in managing complex stakeholder relationships in a matrix environment, including third-party engagement at the EU federation level
o Fluency in English (CEFR C2) and at least one other European language (e.G., French, Spanish, Italian, German)
* Preferred qualifications
o Master's degree in a related field
o Analytical and problem-solving skills with the ability to translate complex ER concepts into actionable strategies
o Communication and influencing skills to engage effectively at all levels and drive resolutions
o Ability to produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
o Ability to work independently in fast-paced, ambiguous environments
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