Guesty is the all‑one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast‑growing global startup that’s transforming how the industry works — from guest experience to business growth.
With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top‑tier guest experiences while running more efficient, data‑driven operations.
We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.
If you’re looking to grow your career in a dynamic, general, and impact‑driven environment, we’d love to hear from you.
We are looking for a Professional Services Consultant to join our team.
As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer‑related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform.
Responsibilities
* Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management.
* Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs.
* Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer.
* Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform.
* Follow‑Up: Maintain regular follow‑ups with customers throughout the onboarding pro
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