The company is scaling its commercial footprint across multiple geographies and product lines.
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Contract volume, customer-led legal queries (DPAs, security questionnaires, redlines, renewals) and CSM/Sales enablement requests are all rising faster than headcount.
We need a Legal Counsel — Commercial & Legal Operations who pairs solid commercial lawyering with a hands-on appetite for legal operations: building playbooks, working with legal tech, and using AI to extend their reach.
Someone who has seen mature legal ops in action at a previous employer and now wants to help build it here.
This is a hybrid role that combines traditional in-house legal expertise with a strong legal operations and technology mindset.
While solid legal credentials are essential, what will truly differentiate successful candidates is their operational thinking, process-driven approach, and fluency with modern legal technology and AI tools.
We are specifically looking for someone who has worked within a mature in-house legal environment and has hands-on experience using tools such as CLMs, contract review platforms, ticketing systems, and AI-enabled legal solutions as part of their day-to-day workflow.
The ideal candidate does not necessarily need to have implemented these systems themselves, but they should have operated effectively within a well-developed legal operations ecosystem and understand how these environments function at scale.
Key Responsibilities Commercial Lawyering Negotiate and draft commercial customer and supplier contracts: SaaS terms, DPAs, security schedules, NDAs, partnership agreements.
Translate technical, security and compliance changes (e.g.
sub-processor additions, infrastructure updates, regulatory developments) into customer-ready talk tracks and CSM enablement materials.
Provide pragmatic, risk-weighted advice to Sales, CS, Product and People teams on day-to-day commercial questions.
Backstop on broader in-house matters: employment, data protection, IP, corporate housekeeping — direct what we handle internally vs route to external counsel.
Legal Operations Build and continuously improve our internal legal knowledge base — playbooks, fall-back positions, FAQs, template libraries — so Sales and CS can self-serve on standard customer queries and standard pushback.
Work with the existing legal tech stack (CLM, e-signature, ticketing) and propose targeted improvements where they're warranted.
We don't expect a wholesale re-platforming on day one.
Embed AI into legal workflows as a default tool — for first-pass review, redlining, knowledge retrieval, and extending coverage into adjacent practice areas or geographies you don't natively know.
Track and report on legal ops metrics: contract cycle time, % standard vs negotiated, ticket volume and SLA, self-service deflection rate.
Stakeholder & External Counsel Manage external counsel relationships and budget for the areas under remit.
Partner closely with the CTO and CSM leadership on customer-facing technical and compliance topics.
Contribute to the function's longer-term roadmap as it matures — we expect this role's scope and seniority to grow as the person does.
Must-haves Around 3 years PQE Meaningful time in-house at a software / SaaS business with a mature legal ops setup.
Commercial contracting as their primary craft.
SaaS contracts, DPAs, NDAs, supplier terms.
Other specialisms (employment, data privacy, IP) are bonuses, not prerequisites.
Genuine AI fluency in legal work.
Daily user of AI tools for drafting, review, summarisation and knowledge retrieval.
Scale-up mentality.
Comfortable being a sole-IC operator, no large legal team to fall back on, comfortable with ambiguity and rapid iteration.
English fluent (working language).
Strong bonuses Spanish / French Direct experience operating across multiple EU jurisdictions.
Has personally built or contributed to a legal knowledge base, self-service portal, or playbook used by Sales/CS at a previous employer.
We offer Permanent contract International and multicultural environment with teams across Europe and other global locations.
Opportunity to work in a fast-evolving SaaS Career growth and development opportunities within a scaling organization.
Exposure to innovative technology solutions and digital transformation projects Collaborative and entrepreneurial culture with a strong focus on innovation and continuous improvement. xpzdshu
Flexible and hybrid working environment Dynamic workplace with passionate and talented professionals from different backgrounds.