We’re game-changers, disruptors, the people who bring together local and integral brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality.
This role is responsible for ensuring that the company’s product portfolio meets the content standards and policies defined by the Content Manager, in alignment with strategic and commercial objectives. The position focuses on reviewing, validating, and translating product content, ensuring consistency, accuracy, and high quality across all platforms to support sales performance and customer experience.
Ensure all new products go live meeting internal content standards and style guidelines. Review product descriptions, structure, and image quality to maintain consistency and accuracy. Review and translate product content into the native language with high linguistic quality. Ensure translations align with tone, branding, and internal guidelines. Proactively identify and resolve potential content issues that could impact customer experience. Work closely with Sourcing, Content, and Sales teams to ensure content accuracy and completeness. Follow established plans (weekly, quarterly) to ensure alignment between voucher and web information. Conduct destination and product revisions to maintain up-to-date and compliant content. Meet targets related to translations (voucher and factsheets) and content validation timelines (T2M). Proven experience in content management, localization, or quality assurance roles. Strong attention to detail with the ability to review large volumes of content accurately. Experience working with CMS, internal systems, or content platforms. Ability to manage deadlines and meet performance targets (e.g., Fluent/native-level language skills required for translations (plus strong English communication skills). Experience in travel, tourism, or digital content environments is a plus. Strong quality standards mindset with a focus on customer experience.