Our client is an international industrial company specialized in technical solutions for a wide range of sectors. Due to continued growth, they are looking to strengthen their commercial operations team with a highly organized and proactive professional who will support customer projects from quotation through execution and delivery.
Responsibilities
* Coordinate customer projects and commercial activities, ensuring smooth execution and timely follow-up.
* Prepare quotations, customer documentation, reports and commercial proposals.
* Act as a key point of contact for customers regarding project status, order management and operational queries.
* Support Key Account Managers in the day-to-day management of strategic accounts.
* Coordinate internally with Operations, Production, Logistics, Quality and Finance teams to ensure project milestones are met.
* Monitor orders, deliveries and customer requirements throughout the project lifecycle.
* Maintain and update customer information, pricing data and relevant documentation within SAP.
* Support invoicing processes and follow-up of outstanding payments when required.
* Participate in continuous improvement initiatives aimed at increasing efficiency and service quality.
* Prepare sales and operational reports to support decision-making.
Requirements
* Previous experience in a Sales Support, Project Coordination, Customer Service or Commercial Operations role.
* Experience working in an international B2B environment.
* Strong organizational skills and ability to manage multiple priorities simultaneously.
* Fluent English and Spanish.
* Good command of SAP and Microsoft Office tools.
* Experience coordinating with multiple internal stakeholders and customers.
* Understanding of technical or industrial products will be highly valued.
Soft Skills
* Strong multitasking and prioritization capabilities.
* Proactive and solution-oriented mindset.
* Excellent communication and interpersonal skills.
* Detail-oriented with strong follow-through.
* Team player with a collaborative approach.
* Ability to work in a dynamic environment and adapt to changing priorities.