PGi Group is recruiting a bCustomer Service Representative /b to join bAgilent Technologies /b (end client), in a multicultural and customer-oriented environment. /ppbMandatory /b: bNative/professional Dutch /b and bprofessional-level English /b (used daily to communicate with customers and internal teams). /ppbr/ppWhat will your mission be? /ppSupport Sales representatives and customers, ensuring smooth and accurate processes: border management, invoicing and follow-ups in SAP /b, acting as the key link between customers and internal teams to deliver an excellent customer experience. /ppbr/ppKey responsibilities /ppbOrder processing /b: create and manage customer orders, ensuring accuracy and on-time delivery. /ppbSales customer support /b: provide information, resolve issues and support customers after the sale. /ppbInternal coordination /b: liaise with teams such as bSales, Logistics, Installation, Public Tenders, Credit Collection /b, etc. /ppbManage the customer journey /b: from the initial request to final delivery, following company procedures and policies. /ppbContinuous improvement /b: suggest ideas to optimize processes and ways of working. /ppbAdministrative tasks /b: handle documentation and regular administrative duties in line with established procedures. /ppbr/ppConditions /ppbHybrid model /b: On-site bTuesday to Thursday /b / Remote bMonday and Friday /b /ppbWorking hours /b: b8:00 am – 5:00 pm /b /ppbSalary /b: b€29,000 gross/year /b /ppbContract type /b: bTemporary contract via Gi Group (ETT) /b for bAgilent /b /ppbExpected start date /b: b01/07/2026 /b /ppbEstimated duration /b: b4 months /b /ppbr/ppWhat are we looking for? /ppA motivated, well-organized and detail-oriented profile. /ppCustomer-focused with the ability to coordinate with multiple stakeholders. /ppbKey requirement /b: bDutch (native/professional) + English (professional) /b. /ppPrevious experience in bCustomer Service / Back Office / Sales Administration /b is a plus. /ppKnowledge of bSAP /b (or similar ERP systems) is a plus. /ppbr/p