More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
&##We are looking for a Business Analyst to help us lead and digital work streams with a client-obsessed mindset.
Being part of the wealth management vertical, you will be acting as a customer advocate, working together with technology to ensure that key requirements are being delivered as part of the product backlog. Successful candidates possess understanding of banking across wealth management and private banking, exposed to innovation & transformation trends in the industry and are experienced in agile ways of working and engagement of stakeholders across departments and geographies.
Hybrid position in Madrid (3 days at client´s office, Sol area, next to the underground).
⚙ Product Discovery & Delivery Supporting the bank’s Product Owner for Client Lifecycle Management initiative on strategic capabilities impacting clients and front office employees Working with Change & Client.Experience, Business Management and Technology teams to conceptualize the journeys, design & prioritize features, provide requirements, prioritize user stories, and work with technology and other team members on delivery.
Extracting relevant insights from client’s online behaviour and client usability testing to continuously iterate the client journeys to improve the product experience.
Driving Engagement & Usage Managing business and senior stakeholders by acting as a partner and trusted advisor, ensuring continuous user feedback loops during the agile delivery.
Planning and orchestrating of training activities and create easy-to-understand training and engagement material for clients and front office.
Creating high-quality communication deliverables such as EDMs to clients and front office and are comfortable with articulating the communication strategy through presentation materials.
Working in projects and have a good grasp of project management in general when it comes to structure, clear roles & responsibilities, etc.
&##You have at least 7-8 years’ experience with working as a Business Analyst in a financial institution, fintech, technology or consultancy company.
You are comfortable presenting in front of senior leadership & cross functional stakeholders to get required decisions.
You have experience defining a vision and strategy for a digital solution, product or service and have successfully managed the full product lifecycle from idea-stage to scaling, including integration of user feedback into product requirements and driving prioritization.
Good understanding of business processes, process design, and process re-engineering.
Experience with product discovery and delivery concepts on understanding user needs, identify opportunities and demonstrate successful, impactful delivery Knowledge of agile methodology and experience of partnering with research, design, change and technology in an design thinking and agile framework.
English C1
&##Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)
-&##Free access to several training platforms
-&##Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
-&##