Facilities and Administration Supervisor
Department: Customer Experience
Employment Type: Permanent - Full Time
Location: Alhama Campus
Compensation: €22,000 / year
Description
The Facilities and Administration Supervisor plays a vital role in the effective running of our Alhama de Murcia campus, and the associated facilities. You will be a part of our Customer Experience team who work hard to ensure our students have an excellent experience throughout their time at the Alhama campus. The Facilities and Administration Supervisor coordinates day‐to‐day tasks for campus and facilities ensuring supplies are well maintained, facilities are cleaned and fit for purpose, being the first point of call for any issues and provides operational support to the wider team and department.
This is a full‐time role working 39 hours per week, based at our Alhama de Murcia Campus.
Role Duties
Facilities & Maintenance Coordination
Monitor and log facilities issues, ensuring timely resolution across areas such as utilities, equipment, and general repairs
Liaise with suppliers and contractors for routine maintenance and service requests
Track progress, maintain records, and elevate complex or recurring issues to the Facilities & Administration Manager
Accommodation & Cleaning Oversight
Coordinate daily cleaning operations, including scheduling and quality checks
Conduct apartment inspections to ensure cleanliness, maintenance, and readiness standards are met
Report and follow up on issues, keeping relevant teams informed of room status and student impact
Stock & Supplies Management
Maintain and replenish office, cleaning, kitchen, and student‐facing supplies
Coordinate ordering of goods and manage stock records, deliveries, and inventory levels
Equipment & Asset Support
Support procurement and replacement of uniforms, furniture, and operational equipment
Maintain records of requests, deliveries, and outstanding items, escalating non‐routine purchases as needed
Vehicle & Logistics Administration
Assist with the coordination and tracking of rental vehicles, including bookings, maintenance, and issue resolution
Communicate transport‐related updates and elevate critical issues affecting operations
Supplier Coordination & Invoice Support
Maintain effective communication with suppliers and verify service delivery against invoices
Support invoice processing and elevate discrepancies or payment concerns
Operational & Peak Period Support
Assist with student inductions and high‐volume operational periods (arrivals, departures, events)
Coordinate with internal teams to ensure smooth delivery of services and a positive student experience
Escalation & Compliance Awareness
Escalate high‐risk, complex, or recurring issues, particularly those affecting safety, compliance or service quality
Operate within defined responsibilities, referring formal compliance and risk matters to appropriate stakeholders
OUR CULTURE
At Leading Edge Aviation, our Vision, Mission and Values guide everything that we do. The Facilities and Administration Manager is expected to maintain the highest levels of professionalism, compliance and integrity. This role requires flexibility and a collaborative mindset to contribute to our vision of excellence in everything that we do.
Core Competencies
Organisation and prioritisation of multiple tasks in a fast‐paced environment
Strong attention to detail and ability to follow processes through to completion
Problem‐solving skills with a proactive, solutions‐focused approach
Familiarity with contractor or supplier coordination, including liaison with external stakeholders
Confidence using administrative systems, spreadsheets, or tracking tools
Ability to monitor, track, and maintain accurate records (e.g. issues, stock, supplier activity)
Basic operational and facilities coordination capability
Customer‐focused mindset, with awareness of service impact on student experience
Flexibility and adaptability to changing priorities and operational demands
Sound judgement in identifying when to elevate issues appropriately
Strong IT and systems skills
Excellent written and verbal communication skills with a positive and enthusiastic outlook
Demonstrable alignment with the company's core values in attitude, conduct, and work ethic
Other beneficial competencies:
Experience in facilities, accommodation, hospitality or property management environments
Experience with stock or inventory management
Experience supporting operations during peak or high‐volume periods
Understanding of basic health, safety, and compliance considerations
We know a great team member is more than a checklist. If you have the skills, passion, and commitment to make a difference, we'd like to hear from you, even if you don't meet every listed requirement.
What We Offer
HAT WE OFFER
Salary up to €22,000 per annum, reviewed annually
Commitment to your personal and professional development
Generous holiday entitlement of 22 working days, which increases with long service, plus public holidays
An Airspace Day – 1 additional day off per year for something that's important to you
Employee referral scheme
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