INFINNI is seeking a dedicated Senior Customer Support Agent to join our European customer service team in Spain, specifically in the Canary Islands. This role involves addressing and resolving both non-technical and technical customer inquiries via chat using Intercom, ensuring our customers receive the highest standard of service.
The ideal candidate will possess strong communication skills, a customer-centric approach, and a keen eye for detail. You will be responsible for maintaining customer satisfaction and escalating complex issues when necessary.
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