As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use Global Distribution Systems (GDSs) such as Amadeus. Training may be provided
Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
Professional communication in German & English (written and verbal)
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)