PbRole /b: IAM Service Manager /ppbSkills : /bIAM controls, ITIL concepts andGDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001. /ppbLocation /b : Madrid Spain (Remote) /ppbType : /b Permanent /ppbLanguage Requirement /b : Spanish C1/C2 and English C1/C2) /ppbSalary : /b as per market /ppbr/ppbrWe are at Coforge hiring for IAM Service Manager with IAM controls, ITIL concepts andGDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001 /ppbr/ppb.brJob Responsibilitie /b /pullis Oversight of the operation of IAM controls executed tactically in IAM spac /lilie.Lead submission of evidence and discussion holding from technical expertise with external/internal audit. Ensuring quality checks and submissions are completed for all tactical controls as require /lilid.Accountable for maintaining strategic alignment though effective communication, stakeholder engagement, and coordination with the general team /lilis.Developing and enforcing control policies and procedures to govern user access to systems, applications and data ensuring that access privileges are aligned with job roles, responsibilities, and business requirement /lilis.Support the Cyber Security Delivery function of San UK. You will be responsible for improving customer service experience in relation to Cyber Security vendor services provided by our external third parties (such as Santander Digital Services /lili).Resolving escalated issues through coordination with other departments and key stakeholder /lilis.Effectively represent the UK's interests within the global operating model, ensuring any deviations or peculiarities in periodic reporting is duly understood and accepte /li /ulpbr/ppbd.brMandatory Ski /b /pullillsService level assessment and management. Previous experience with third party engageme /lilint.Familiar with ITIL concepts and methodolo /liligy.Strong understanding of IT and Cyber BAU operations and change manageme /lilint.Experience working in a regulated environme /lilint.Experience managing a te /liliam.Strong risk management and risk assessment skil /lilils.Data analysis and reporting skills relating to vendor performance metrics and cost savings exercis /lilies.In-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 270 /lili01.Contract management. The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights e /lilitc.Strong communication and teamwork skills with confidence to be an effective team lea /liliderStrong time management, adaptability, and organisational skil /lilils.Problem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environme /li /ulpbr/pnt.