Mission:
Aunque la experiencia profesional y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.
Identify, design, and implement process improvements in our Out-of-Home (PUDO / Locker parcel operations) across Spain and Portugal — ensuring efficiency, quality, and sustainability in the parcel delivery operational process.
What You'll Do:
- Lead end-to-end Out-Of-Home Continuous Improvement projects: map workflows, find root causes, operational gaps and process inefficiencies, test solutions, and standardize wins.
- Own measurable outcomes. Keep track of initiative, test solutions.
- Partner externally and internally with Ops, Product, and Data teams to turn insights into action, driving proposals into reality.
- Build internal department tools: SOPs, checklists, dashboards (Excel/Power BI), and train frontline teams.
- Support strongly new initiatives (New services rollout, OOH scale-up) by embedding Continuous Improvement before and during execution.
Job Requirement:
- +4 years in logistics/ditribution operations (logistics, last-mile, retail field ops, or network-based delivery), improving parcel delivery, last-mile logistics, or physical network operations (e.g., locker networks, courier hubs, retail pickup points).
- Strong cross-department collaboration skills
- Data analysis skills for performance metrics using each data analysis tools : Excel, SQL, or BI tools.
- SOP documentation and process mapping experience.
- Proven success delivering quantifiable process gains.
- Fluency in English + Spanish. (Chinese is a strong plus)
- Data-driven, hands-on — you prefer fixing a workflow over writing a deck. xohynlm
- Access to a personal vehicle for field visits, audits, and operational observations across the Iberian network.