The Medical Network Specialist will be responsible for the management, expansion, and optimization of the national healthcare provider network (e.g., The role involves contract negotiation, performance monitoring, relationship management, and continuous improvement of the quality of services provided to insured members.
You will report to the Responsible of Medical Networks for the Mediterranean Region and will operate within a dynamic and international environment.
Monitor KPIs, SLAs, and service quality.
Collaborate with internal teams (Claims, Customer Care, IT, Legal) to ensure efficiency and compliance.
Identify opportunities for improvement and innovation within the network.
Support strategic projects and digital transformation initiatives.
✔️ Fluent spoken and written English ; Portuguese language skills are a plus.
Previous knowledge in managing healthcare providers or health service delivery networks.
Knowledge of healthcare and insurance regulations (e.g., Strong proficiency in Excel, PowerPoint, and reporting tools.
Familiarity with CRM systems and provider network management platforms.
Continuous training and development.
Full-time schedule with split shifts (Monday–Thursday) and intensive shift (Friday). Permanent contract.
Hybrid work model: 3 days in the office + 2 days working from home (initially, there will be a 100% on-site period for training and/or role adaptation).
Well-connected workplace: near Santiago Bernabéu/Nuevos Ministerios metro stations.
Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia.
Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo.
Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados.
Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un contexto de trabajo inclusivo y accesible.