Seller Operations Manager
Miravia is a cutting‑edge e‑commerce platform located in Madrid that connects buyers and sellers across a dynamic range of categories.
Location: Madrid, Spain
Language requirement: Spanish speaker + Fluent English
Experience: 3+ years in e‑commerce or marketplace operations
Your Impact
* Lead end‑to‑end operations for unmanaged sellers, driving business growth and customer satisfaction with excellent project management skills.
* Analyze market trends and seller performance data to design and execute high‑impact operational strategies.
* Collaborate with cross‑functional teams (Product, Tech, CX) to resolve pain points and enhance the end‑to‑end seller journey.
* Build trusted relationships with sellers through regular engagement, training, and hands‑on guidance to improve platform adoption and sales performance.
* Monitor KPIs and operational metrics, turning insights into actionable feedback for continuous improvement of platform features and services.
What We’re Looking For
* Bachelor’s degree or higher in Business, Data Analysis, or a related field.
* Proven experience in e‑commerce, marketplace, or internet company environments – deep understanding of platform dynamics preferred.
* Strong analytical mindset with the ability to turn data into strategy and action; proficiency in SQL is required to extract, analyze, and interpret large datasets independently.
* Excellent communication and interpersonal skills – able to work effectively across cultures and functions.
* Self‑driven, adaptable, and passionate about creating impact in a fast‑paced, evolving environment.
This role requires working 100% from the office at Avenida de América (Madrid).
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