Manpower is hiring for our client PPG a First Party Collector to join their finance team
Location: Hybrid model – 3 days in the office and 2 days remote in Rubí
Schedule: Monday to Friday, 14:00 to 23:00
Region supported: United States and Canada
Transportation: Own vehicle or reliable transport is required to reach the office
Position Overview
As a First Party Collector, you will support financial operations by managing accounts receivable and ensuring timely collection of outstanding balances. This role requires strong communication skills, attention to detail, and the ability to work independently while collaborating with internal teams.
Key Responsibilities
Review open accounts and initiate collection efforts
Conduct collection calls and follow up on outstanding payments
Meet monthly outbound call and notation targets
Process payments and maintain accurate collection records
Build and maintain strong relationships with customers
Follow up on payment arrangements according to the treatment schedule
Ensure timely and professional communication with internal and external stakeholders
Qualifications
Previous experience in credit or collections is preferred
Familiarity with ERP systems such as SAP or Oracle
Strong written and verbal communication skills
Proven customer service experience, ideally 1–2 years in collections
Analytical and problem-solving skills
Detail-oriented and organized
Bachelor’s degree in Finance, Accounting, Business, or related field is a plus
Knowledge of accounts receivable processes is an advantage
Native-level English is required