The Systems Administrator oversees all user and technical account management. This role is responsible for the security and management of devices, users, software systems, and networks. The Systems Administrator will be critical in implementing and integrating enterprise systems and associated subsystems by instilling trust, actively leading, and thinking strategically.
This role requires resilience and adaptability to changing priorities through creative problem-solving, skillful communication, and systemic thinking. The Systems Administrator manages the complexity of driving vision, purpose, and results for technical teams. The idóneo candidate should have experience in IT project coordination and a solid technical background.
Duties and Responsibilities
User and Account Management:
- Manage and oversee all user accounts, primarily using Microsoft 365 and Azure.
- Plan, secure, and supervise users and various systems.
- Manage user permissions and groups, including maintaining SCIM connections for provisioning users in various applications through groups.
- Assist in negotiating technical contracts and licensing agreements.
System and Network Management:
- Implement and integrate enterprise systems and associated subsystems.
- Develop and maintain standards for users/systems across all departments.
- Create and maintain device policies and deployment profiles in Intune.
- Maintain and update software and patch devices through Intune.
- Administer and maintain firewalls and networks.
Security and Compliance:
- Implement and maintain SAML certificates and expirations for SSO.
- Create and maintain Conditional Access policies.
- Monitor and update mail filters.
- Oversee security policies and protocols.
Project Management:
- Lead user migrations, implementations, onboarding, and offboarding projects.
- Collaborate across departments to meet needs and manage integrations.
- Develop preventative maintenance schedules for all technical hardware and software.
- Review and develop SOPs and technical documentation for end users.
Communication and Collaboration:
- Communicate clearly with departments, ensuring strategic information is shared appropriately.
- Develop best practices and standardized templates for users.
Additional Responsibilities:
- Audit all users and system licensing for inaccuracies and inefficiencies.
- Implement automation tools to streamline IT and business processes.
- Respond to on-call issues and perform off-hours maintenance as needed.
- Handle escalations from helpdesk members.
- Develop and maintain disaster recovery plans and ensure business continuity.
- Oversee data backup and recovery processes to protect against data loss.
- Additional duties may be assigned based on business needs.
Location:Providencia,Guadalajara, Mexico
️Language: Bilingual (English & Spanish)
Must be legally authorized to work and currently residing in Mexico.
Qualifications
- 6+ years of experience in technology roles with strong implementation and infrastructure management skills across multiple locations.
- Demonstrates ownership, adaptability, and a growth mindset.
- Strong problem-solving and communication skills.
- Proven ability to improve technological resource utilization.
- Expert-level knowledge of IT systems and infrastructure — Microsoft 365, Windows, iOS, Android, Microsoft Azure, Intune, Slack, and Google Workspace.
- Ability to communicate effectively across all organizational levels.
- Exceptional team player willing to take hands‑on initiative.
- Strong decision-making and problem-solving under pressure.
- Background check required.
- Occasional travel between sites required.
Why Join MezTal?
At Meztal, we prioritize innovation, collaboration, and personal growth. You’ll have the opportunity to work on meaningful projects, be part of a supportive team, and enjoy a culture that values work‑life balance and professional development.
- Christmas Bonus : 30 days, to be paid in December.
- Major Medical Expense Insurance : Coverage up to $20,000,000.00 MXN.
- Minor Medical Insurance : VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- Dental Insurance : Always smile with confidence!
- Life Insurance : (Death and MXN Disability)
- Vacation Days : 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays : 3 floating holidays in addition to the 7 official holidays in Mexico.
- Cell Phone Reimbursement & Transportation Subsidy.
- Hybrid Scheme : Enjoy the best of both worlds, remote and in‑office work.
- Multicultural Exposure : Work with operations within Mexico and the United States.
- MezTal Internal Events : Strike a healthy balance between your professional and personal goals.
- Exclusive Discounts : Benefits with different companies for being part of MezTal.
- Academic Agreements : Access to national universities and language schools.
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