Overview
Shape the future of logistics with us! Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe.
Location Options
* Bönen (Germany)
* Agrate Brianza, Milan (Italy)
* Madrid (Spain)
Responsibilities
* Provide customer support in the DACH region and act as the first point of contact for questions and inquiries
* Maintain data and set up new customers, building long‑term relationships through excellent service
* Monitor daily warehouse movements and proactively identify and address discrepancies
* Coordinate inventory checks, taking responsibility for communication, analysis, and follow‑up
* Handle quality‑related issues and stay in close contact with the quality department until resolution
Requirements
* Completed vocational training as an industrial clerk, office administrator, or comparable experience in customer service
* Motivated and eager to learn – motivation is more important than many years of experience
* Very good German and English language skills (additional languages are a plus)
* Strong organizational skills, detail oriented, ability to prioritize, and a hands‑on mentality
* Excellent communication skills and enjoyment of working with customers
* Confident in using MS Office – training on internal software will be provided
Benefits
* Permanent contract with a competitive remuneration package aligned with your skills and experience
* Local benefits, depending on the final location of hire
* Home‑office up to 2 days per week after the onboarding period
* Continuous investment in your personal and professional development through training and coaching
* A dynamic and fast‑growing company that is part of a strong international group, with a focus on sustainability
* A supportive, collaborative team environment where your ideas and contributions matter
Equal Opportunity & Privacy Notice
We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation.
Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws.
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