Finnish-Speaking Technical Support Advisor Malaga, Spain
Job Openings Finnish-Speaking Technical Support Advisor Malaga, SpainAbout the job Finnish-Speaking Technical Support Advisor Malaga, Spain
Are you fluent in
Finnish
and passionate about IT support? This is your chance to join a leading multinational technology BPO company in sunny
Malaga !Why Join Us?
Exciting international workplace:
Be part of a dynamic and multicultural team.Career growth opportunities:
Access to specialized courses and development programs.Comprehensive training:
Get fully paid training on company processes and technology.Competitive salary & benefits:
Based on your experience, skills, and performance.Work-life balance:
A structured schedule with no overnight shifts.Your Responsibilities
Provide 1st-level IT support:
via phone, email, and chat.Assist employees:
with system operations, troubleshooting, and peripheral devices.Perform root cause analysis:
to resolve technical issues.Monitor and categorize IT tickets:
in the ITSM system.Use knowledge databases:
to provide quick and accurate resolutions.Collaborate with 2nd-level support:
teams and external service providers.What We’re Looking For
Fluent Finnish speaker (C1 level):
with strong written and spoken skills.Good command of English:
to communicate effectively within the team.Experience in IT support:
1st or 2nd level support in a corporate environment.Strong technical knowledge:
including Windows 10, Office 365, MS Teams, and hardware/software troubleshooting.Familiarity with ITSM ticketing systems:
ideally ServiceNow.Analytical and problem-solving mindset:
to handle technical challenges effectively.Customer-focused approach:
with a strong sense of responsibility.Willingness to learn and grow:
with motivation to develop technical and soft skills.What We Offer
Excellent remuneration package:
based on experience and performance.Full paid training:
on company procedures and technology.Career development programs:
including specialized courses and language training.Positive and friendly work environment:
in a collaborative and creative team.Guidance and support:
to help you reach your career potential.Work schedule:
Monday to Sunday,
09:
00 AM - 06:
00 PM (39 hours per week) .Prime location:
Office based in the
heart of Malaga .Why Malaga?
Malaga offers
stunning beaches, a warm Mediterranean climate, and a rich cultural scene. It’s a
thriving expat destination
with a great work-life balance, affordable cost of living, and a welcoming community. Enjoy a fulfilling career while experiencing the
best of Spain's coastal lifestyle .Ready to take the next step? Apply today and start your journey with us!
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