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Position : Supply Manager (Director Level)
Location : Remote with business trips
Department : Operations / Supply Chain
Type : Full-time
We are seeking a strategic and results-driven Supply Manager (Director) to lead our transfer supply operations across multiple regions. This role is essential in building a reliable network of transport providers, ensuring exceptional service quality for our passengers, and scaling our B2B and B2C ground transportation services across key destinations. Candidates with experience in mobility, logistics, or the travel sector are encouraged to apply.
Responsibilities include :
* Building and managing relationships with local and regional passenger transport providers (e.g., transfer companies, private drivers, taxi fleets).
* Ensuring all suppliers meet our service, safety, and quality standards.
* Contracting and Commercial Negotiations : Leading contract negotiations with transport vendors (pricing, service levels, availability guarantees), and monitoring performance clauses and renewal terms.
* Quality Control : Monitoring operational performance such as punctuality, driver behavior, vehicle standards, and client feedback.
* Data and Reporting : Analyzing costs per route / region, supply & capacity planning, and identifying operational inefficiencies while maintaining service quality.
* Market & Competitor Analysis : Tracking trends in mobility and travel transport sectors, including new entrants and technology platforms.
* Building backup provider networks in critical areas.
Qualifications :
* 5+ years in supply chain, operations, or vendor management, preferably in mobility, transportation, or travel services.
* Proven ability to build and scale a network of service providers.
* Strong commercial acumen and negotiation skills.
* Proficiency with Excel and BI tools.
* Fluent in English (written and spoken); understanding of transport regulations and licensing in European markets.
* Experience managing seasonal transport operations or demand-driven supply networks.
Personal qualities : Seniority level Mid-Senior level; employment type Full-time.
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