Your future teamBookiply is our software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Your team lead Elena has been part of Bookiply from the very beginning and has extensive experience in the vacation rental industry in the Balearic Islands. Besides having a real impact on our partners on the islands, the team loves to eat Mexican food and to party together (sometimes even with the rest of the team in Munich).Your role in this journey- Be the main contact person for our vacation rental owners on the Balearic Islands who want to list their vacation rentals via our platform and advise them on how to use our product.- Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.- Interact with our product and content team to guarantee a smooth onboarding process.- Build strong relationships with our key-customers and actively support them in increasing revenues.- Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.- Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners.Your backpack is filled with- Relevant job experience in account management, tourism or other customer-oriented roles.- Strong communication skills and the ability to remain friendly and calm in all situations.- Near native Spanish skills and fluent English.- A customer-centric, problem-solving attitude.- Excitement about new technologies and the travel industry.Our adventure includes- Have an impact on the millions of people using our product every month.- Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange.- Use your personal development budget and 2 extra days off to enhance your professional skills by visiting conferences, buying books, attending courses and more.- Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team.- Get to know the world with our adaptable home office policy and the opportunity to work from other local offices.- Get in shape with a premium gym membership for a discounted rate.- Go travelling for 23 vacation days with interesting discounts on our Bookiply properties.Want to travel with us?