Company Description
With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.
Role Description
We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.
This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.
Key Responsibilities
- Prepare and send client invoices
- Process and organize supplier invoices
- Schedule and monitor supplier payments
- Maintain records of receipts, expenses, and important documentation
- Track payment deadlines and key administrative dates
- Prepare and organize quarterly documentation for our external accounting firm
- Maintain accurate filing systems and project records
- Coordinate customer service requests and after-sales support
- Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
- Arrange service appointments and follow up on warranty claims
- Resolve minor customer issues and ensure a positive customer experience
- Communicate with suppliers, installers, and external partners
- Support project coordination and general office administration
Qualifications
- Professional fluency in German and Spanish (spoken and written) – required
- Strong organizational and administrative skills
- Experience in office administration, customer service, operations, or bookkeeping support
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and priorities independently
- Proficiency in Microsoft Office and digital administration tools
- Customer-focused, proactive, and solution-oriented mindset
- English language skills are a plus
What We Offer
- Full-time position based in Palma de Mallorca
- Friendly and international working environment
- Opportunity to work on high-end kitchen and interior design projects
- Long-term growth opportunities within the company
- Competitive salary based on experience
If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself.
Send us an email to info@birgitmueller.com