IT Onsite Support Technician (Temporary)
This position is key to ensuring an excellent user experience, maintaining IT service continuity, and guaranteeing the proper functioning of the local technological environment.
Responsibilities
ou do: Provide on-site (proximity) support to users, resolving incidents related to devices and office equipment.
pment. Manage IT inventory, including stock checks and warehouse control.
ntrol. Coordinate the shipment and reception of equipment between offices.
fices. Prepare and configure equipment (laptops, desktops, and mobile devices), ensuring proper setup.
setup. Keep IT assets updated in corporate management tools.
tools. Collaborate as local technical support in internal projects.
jects. Act as a point of contact between users and technical teams, facilitating fast incident resolution.
ution. Execute service requests following established procedures and standards.
dards. Provide support for meetings and events, including room setup and checks.
Qualifications and Success Attributes
essful: Customer-oriented mindset and strong service attitude.
titude. Strong organizational skills and ability to manage multiple tasks.
tasks. Good communication skills and ability to work in dynamic team environments.
nments. Previous experience in onsite IT support will be valuable.
valued. Spanish Fluency is a must!
Benefits
You get: Opportunity to join a leading international company.
company. Dynamic, collaborative, and innovation-driven environment.
ironment. Opportunity to gain experience in a global technological environment.
ironment. We take care of you: Access to quality health and wellness resources. You and up to 5 people can enjoy wellness content, nutrition counseling, fitness classes, and more. Medical service is available at the workplace for close attention to medical needs.
power you: With Career Hub, an AI-driven professional development platform, you can connect with job opportunities, projects, and mentors globally.
power you: We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for achievements and redeem them for gift cards.
power you: With Club Schneider, enjoy special discounts at partner stores, restaurants, travel agencies, and other external services.
power you: Participate in company-subsidized volunteer programs to contribute to community and have a positive impact on the environment.
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