MERAK is a global leader Company in HVAC (heating, ventilation, and air conditioning) and refrigeration solutions, with a workforce of over 1,200 employees worldwide. The company is renowned for its innovation and technological development capabilities, providing advanced solutions for the railway sector.
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We are currently looking to add a Product Life & Data Manager to our team, based in Madrid.
The Central Data Manager ensures the integrity, usability and consistency of engineering product data across sites by coordinating and executing data management activities within Windchill PLM and its integration with NX and related publishing/visualization services. The role provides hands-on support to engineering teams, resolves data issues through structured ticket handling, and drives standardization, training and continuous improvement of PLM data processes.
Responsibilities:
* Maintain high-quality engineering product data in Windchill (structure, states, relationships between WT-Parts, CAD and documents).
* Support and troubleshoot Windchill and NX–Windchill integration issues, including publishing/Neutral Data (JT/STEP) generation problems.
* Support Change Management execution (ECR/ECN/ECT) by investigating errors, release blockers and workflow issues; coordinate escalations where required.
* Create, document, track and follow up incidents/requests; ensure timely resolution and clear communication with stakeholders.
* Perform regression/validation tests for tool updates (Windchill/NX/WGM/workers) and contribute to stable rollouts.
* Provide structured user support (incl. hotline-type queries) and develop/maintain training materials and best-practice guides.
* Drive cross-site standardization of PLM/data management practices; identify gaps and propose improvements to processes and configurations.
Requirements:
* Engineering degree (or equivalent experience) with strong affinity to engineering data and processes.
* Practical experience with Windchill (PLM/PDM) and product data lifecycle management.
* Working understanding of NX–Windchill integration and publishing concepts (representations/Neutral Data).
* Experience supporting structured workflows (e.g., change/release processes) and resolving operational issues.
* Strong analytical skills and ability to document investigations and solutions clearly.
* Fluent English (written/spoken) for global coordination.
Preferred Qualifications:
* Experience in cross-site / global environments supporting multiple engineering locations.
* Experience with ticketing tools and operational support models (incident/request handling).
* Experience producing training materials and delivering hands-on coaching to users.
Skills:
* PLM/PDM & data quality mindset; attention to detail and process compliance.
* Problem solving and root-cause analysis; able to work with logs/evidence to support escalations.
* Strong communication and stakeholder management (engineering, process owners, IT).
* Organization and prioritization in a multi-issue, service-oriented role.
* Collaboration and team-working across functions and locations.
Benefits :
* Permanent employment within the team.
* Opportunity for professional growth and development.
* Partial remote work options.
* Additional benefits.
We appreciate your application and interest, we look forward to meeting your talent! xkdbapo
Merak stands for sustainable health & comfort in Rail HVAC all-round (world-wide, across all modes, and over the entire life-cycle), delivering advanced solutions and services with an attractive and competitive quality, cost, and delivery schedule.