Join a leading general provider of Business Process Outsourcing and support one of the world’s top car‑rental brands.
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We’re looking for a Customer Service Specialist with German to deliver outstanding service and ensure a smooth customer experience from start to finish.Role OverviewIn this full‑time role, you will handle customer interactions in German, resolve incidents, and support clients with contract‑related inquiries, vehicle replacements, and breakdown assistance.
You will also process requests from multiple channels efficiently and professionally.Key ResponsibilitiesGerman customer support for a major car‑rental companyIncident resolution and case follow‑upContract and service management including vehicle replacements and breakdownsMultichannel request handling (email, workflows, portals, internal teams)Requirements:Experience in customer service or support (preferred)Strong telephone communication skillsSolid problem‑solving abilities and willingness to learnGerman + English proficiencyBased xhfqzwm remotely anywhere in SpainSchedule: Monday–Friday, 09:00–18:00Interviews & training: Fully in EnglishStart date: June (TBC)Contract conditions:4‑month temporary contract via EUROFIRMS (ETT)Option to join the company permanently after the initial period
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