Empresas: Mandarin Oriental Punta Negra, Mallorca
As Bartender, you will be?responsible?for the following duties: - Understanding the outlets concept and beverage offerings and confidently explaining them to guests.
- Crafting and serving high-quality cocktails, non-alcoholic drinks, wines, spirits, and beers, garnishing them to standard and recommending drinks when appropriate.
- Ensuring bar mise en place is prepared for efficient service, maintaining all ingredients, bottles, and equipment in order and checking inventory daily.
- Assisting the Head of Bars in creating new cocktails, supporting menu promotions, and keeping product knowledge up to date.
- Maintaining cleanliness and hygiene of the bar and storage areas, including deep cleaning and proper fridge management.
- Handling POS operations, processing orders, and supporting cashiering tasks as needed.
- Delivering personalized, friendly service, observing guest needs, creating WOW moments, and ensuring satisfaction from arrival to departure in line with MOHG Legendary Quality Experiences (LQEs) and MOHG standards.
- Communicating effectively with colleagues and management, proactively supporting the team, and reporting guest preferences to ensure seamless service.
- Provide guidance across all outlets in coffee preparation and service, assisting when necessary - Offer appropriate beverage suggestions based on guest preferences, promoting and upselling in a positive and friendly manner when suitable - Maintain and organize appropriate stock levels, ensuring sufficient inventory for daily operations - Demonstrate strong teamwork by proactively supporting colleagues in operational tasks and assisting with general table maintenance during bar and beverage service
Requisitos : As Bartender, we?expect from you:? Experience and education - Hold a degree in Hospitality Management or a related field.
- Have at least 23 years experience in a similar role.
- Previous experience in luxury hospitality is preferred. Technical Skills - Strong knowledge of luxury beverage service and hospitality standards.
- Ability to anticipate guest needs and deliver personalized, memorable experiences.
- Excellent communication and teamwork skills to ensure smooth operations.
- Professional presentation, warm demeanor, and passion for service.
- Familiarity with POS systems and standard bar procedures.
- Awareness of health, safety, and hygiene standards in all service areas.