Job Description Experience the power of a game-changing career
¿We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Customer Service Representative on our team, you will:
* Maintain service and product knowledge and expertise associated with applications specific to individual customers
* Escalate potential service issues initially with Mentor.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in German plus advanced English
* Windows/MS Office/ internet configuration
* Have good disposition to work in a customer service environment
* Have customer care skills – ability to listen to and understand the customers' needs
* We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle:
* Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:
* Full paid training on the company and the project you'll be working on
* At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
* Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."