Maxon is a global provider of world-class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are necessary - on Earth, and on Mars. For creative minds and passionate doers, we offer a global yet trusted environment. As an IT Business Analyst / Business Services Consultant – Sales & Marketing, you will play a key role in ensuring that our global sales and marketing processes are supported by efficient, user-friendly, and stable solutions (ERP, CRM, Commerce), with a strong focus on continuous improvement, process optimization, and business alignment.
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Analyze incoming questions, incidents, and requests from business departments, providing structured and solution-oriented support to global key users.
- Investigate issues by reviewing data, processes, and system behavior, and working together with stakeholders to identify solutions, explanations, or workarounds.
- Act as the link between business stakeholders and software development teams, gathering and translating business needs into clear system requirements.
- Design functional solutions, including feasibility checks, specifications, process documentation, and configuration descriptions in alignment with team input and share understanding.
- Perform system configuration and support implementation, ensuring alignment with agreed solution designs.
- Prepare and execute test cases, support user acceptance testing, and collaborate with process owners to ensure quality through structured validation and documentation.
You enjoy acting as a bridge between business and IT, translating needs into practical and efficient system solutions.
- You are analytical and solution-driven, with the ability to investigate issues and enjoy understanding system behaviors as well as the related business processes.
- You have experience working with ERP, CRM, or similar business systems, ideally in Sales and Marketing environments.
- A key role supporting and improving global Sales & Marketing processes with direct business impact.
- An individual contributor role with high ownership and exposure to general systems and processes.
- A dynamic and friendly workplace in our Barcelona tech hub, combining startup energy with the stability of a Swiss industrial leader.
- International collaboration with global key users, especially in Switzerland, and cross-functional teams.
- Opportunities for continuous learning and growth through the maxon academy and professional development programs. xhfqzwm A permanent contract, competitive compensation, and flexible working hours supporting work–life balance.