Senior Technical Program Manager Role Overview We are seeking a highly accomplished and results‐driven Senior Technical Program Manager to lead a portfolio of mission‐critical software initiatives across the organization. This role owns execution strategy, operational excellence, and organizational alignment for complex, cross‐functional programs with material business impact.
Strategic Program Leadership Drive the full Software Development Life Cycle (SDLC) for a portfolio of complex, multi‐year programs
Ensure alignment with company‐level strategic priorities and clearly demonstrate business impact
Apply strategic thinking to balance near‐term execution demands with long‐term technical and organizational objectives
Portfolio Management & Execution Directly lead and manage multiple high‐visibility programs from concept through deployment
Define program scope, facilitate build‐versus‐buy analyses, and develop comprehensive business cases, charters, and execution plans
Track progress rigorously across initiatives, ensuring transparency, accountability, and timely escalation of issues
Operational Excellence & Process Ownership Champion and institutionalize best‐in‐class delivery and execution practices across development teams
Own and continuously improve processes, tools, metrics, and communication mechanisms
Leverage data, KPIs, and retrospectives to drive continuous improvement and predictable delivery
Executive Alignment & Communication Partner closely with Directors, Senior Staff, and executive leadership across Engineering, Product, and Business teams
Align roadmaps, prioritize initiatives, negotiate technical and delivery trade‐offs, and facilitate critical decision‐making
Provide concise, high‐quality reporting on program health, risks, dependencies, and outcomes to senior stakeholders and governance forums
Risk & Dependency Management Proactively identify, analyze, and mitigate complex cross‐program risks and dependencies spanning multiple teams and organizations
Demonstrate tenacity in driving resolution of long‐standing, ambiguous, or structurally complex challenges
Clearly communicate impacts and proposed resolution paths to all relevant stakeholders
Performance Tracking Define, track, and communicate Program KPIs and Portfolio xkdbapo OKRs
Provide transparent reporting tied to strategic business outcomes, execution health, and value delivery
Experience 7–10+ years of progressive experience in Technical Program Management within a large‐scale, enterprise software environment
Proven ability to lead multi‐year, high‐impact programs across multiple organizational boundaries
Deep understanding of modern software architecture, cloud platforms, and the complexities of building and operating global, highly available systems
Strong grounding in software development principles and the full SDLC
Demonstrated strategic mindset with the ability to translate broad business and technical objectives into executable program plans
High emotional intelligence, with strong interpersonal awareness and the ability to influence, negotiate, and build alignment at senior levels
Persistence, resilience, and accountability in driving outcomes across complex organizational landscapes
Proven success implementing, scaling, and optimizing agile delivery methodologies (e.g., Scrum, Kanban, SAFe) at team and organizational levels
Exceptional communication, negotiation, and stakeholder management skills
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