Is looking for a Senior IBMi (AS400) Support Engineer to support a business-critical legacy ERP system during an ongoing transition to Microsoft Business Central. The role is primarily focused on day-to-day maintenance, user support, and system stability, working closely with the in-house ERP Manager. The resource must have strong proficiency in Spanish, both written and spoken.
¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.
About
India Pvt. Ltd. is a US Based software development organization established in 2012 and listed on Inc. 5000 2022, and an IBM registered business partner with Microsoft Gold and ISO/IEC 27001 certification. We offer services in custom web design, Cloud Technology, Graphic design, Website maintenance, mobile application & software development, and internet marketing. Our clients include Fortune 500 organizations and companies listed on the New York Stock Exchange.
Location & Work Model
* Location: Spain (onsite at client premises)
* Work Model:
* 3 days onsite (mandatory)
* Up to 2 days remote (flexible)
* Shift Timings-9:00 AM – 7:00 PM CEST (including break)
Key Responsibilities
1. Application Support & Maintenance
* Provide hands-on support for IBM i (AS400) ERP system
* Handle day-to-day maintenance activities and minor enhancements
* Investigate and resolve system issues, blocks, and performance-related challenges
* Ensure system stability during the migration phase
2. User Support (Level 1 / Level 2)
* Act as a primary point of contact for business users
* Resolve day-to-day issues such as:
* Access rights / permissions
* Password resets
* Functional queries
* System errors or transactions failing
* Provide quick turnaround on operational requests
3. Collaboration with ERP Manager
* Work closely with the internal ERP Manager
* Support and offload routine operational workload
* Assist in knowledge continuity and documentation
4. Transition Support
* Support the parallel run of AS400 during ERP migration
* Assist in knowledge transfer and system understanding
* Contribute to smooth transition without disrupting business operations
Required Skills & Experience
Core Technical Skills
* Strong experience in IBM i (AS400)
* Proficiency in:
* RPG (preferably RPGLE / ILE)
* COBOL (nice to have)
* Strong understanding of:
* System operations
* Batch processes
* User management xkdbapo
Experience
* 5+ years of hands-on IBM i / AS400 experience
* Experience in ERP support environments
* Experience with maintenance/support-heavy roles (vs. pure development)
Additional Technical (Nice to Have)
* Exposure to:
* File transfers (FTP / secure FTP)
* Basic integrations (not mandatory)
Soft Skills & Profile Fit
* Strong problem-solving mindset – able to handle operational issues independently
* Comfortable working in a business-facing role (user interactions)
* Ability to work in a collaborative, onsite environment
* Stable personality – able to work in a structured, controlled system environment
Interested candidates who feel they are a good fit are requested to share their updated resume at