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Key account manager (madrid)

Madrid
Philips
Responsable grandes cuentas
Publicada el 5 junio
Descripción

**Job Title**:Key Account Manager

At Philips, we believe there’s always a way to make life better. Through meaningful innovation, we help clinicians make confident decisions and deliver better care to more people.

As a **Key Account Manager,**you will play a key role in developing and strengthening strategic customer partnerships while ensuring excellence in commercial execution. Working closely with cross-functional teams, you will drive sustainable growth, elevate the customer experience, and contribute to strong business performance across the Imagine Guided Therapy and Precision Diagnosis portfolio.

**Your role**
- **Strategic Account Partnership**- Build long-term customer relationships, align account plans with portfolio strategy, and drive value creation.
- **Cross-Functional Coordination**- Orchestrate Sales, Marketing, Service, Supply Chain, and Finance teams to deliver a unified customer experience.
- **Commercial Process Leadership**- Manage forecasting, pipeline reviews, performance reporting, and margin realization with strong governance.
- **Market & Segment Support**- Execute trade promotions, distribution expansion, and funnel hygiene across Personal Health and Health Systems.
- **Insights & Risk Management**- Provide data-driven recommendations, monitor sales/margin outcomes, and manage operational risks (credit, supply, delivery).

**You’re the right fit if**
- Bachelor’s or Master’s degree in Business Administration, Marketing, Sales, or a related field.
- Minimum **2 years of experience**with a Bachelor’s degree in areas such as Account Management, Client Relationship Management, Partner Sales Operations, Sales Operations, Business Development, or similar roles.
- Demonstrated track record of achieving sales targets in the **medical devices or healthcare market**is preferred.
- Strong analytical capabilities and operational management skills.
- Experience with **forecasting, pipeline management, and performance reporting**.
- Knowledge of **Lean or continuous improvement methodologies**.
- Excellent stakeholder management, communication, and problem-solving skills.
- Customer-centric mindset with strong relationship-building abilities.
- **Fluent Spanish and strong English proficiency.**

**How we work together**:
We believe that we are better together than apart. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is a field role.

**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.

LI-EU

IGT

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