The Customer Education Business Development Manager (CEBDM) will work with customers, partners and Account Team(s) to develop and deliver comprehensive, customized education solutions that enable successful implementation, adoption, and usage of Hitachi Vantara solutions. This includes understanding the customer’s business objectives and critical business issues and creating comprehensive training readiness solutions to support the customer’s proprietary business processes.
Key Responsibilities
Own and grow Education Services revenue aligned to AOP targets Serve as primary regional contact for Customers, Partners, and Sales Develop, position, and sell tailored education solutions and value propositions Scope, price, negotiate, and close education services deals Drive customer adoption, expansion, and renewals through strategic learning paths Partner with Sales and Services teams on campaigns and account strategy Ensure high‑quality, on‑time, on‑budget delivery of training programs Manage forecasting, regional metrics, and P&L; performance Identify field needs and contribute to improving education offerings Success Measures:
Revenue, margin, and consumption targets Forecast accuracy Customer satisfaction Delivery quality and timeliness Profile:
2+ years in education services, professional services, pre‑sales, or IT consulting Proven education services revenue attainment Strong presentation, influence, and stakeholder management skills Able to operate in cross‑matrix, fast‑paced, and unstructured environments Knowledge of Hitachi Vantara and related technologies * Fluent in English; other European languages are a plus Equal Opportunity Statement We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.