Swedish-Speaking Technical Support Advisor Malaga, Spain
Job Openings Swedish-Speaking Technical Support Advisor Malaga, SpainAbout the job
Are you a
Swedish speaker
with a passion for IT and customer support? Join a leading multinational
BPO technology company
in the beautiful city of
Malaga !International and multicultural work environmentCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company procedures and technologyOffice in the center of MalagaResponsibilities:
Provide 1st-level IT support via phone, email, chat, and self-service portalAssist employees with system operations and troubleshootingPerform root cause analysis and resolve technical issues remotelyMonitor and categorize IT tickets in the ITSM systemUse internal knowledge databases for efficient issue resolutionCollaborate with 2nd-level support teams and external providersRequirements:
Fluent in
Swedish (C1 level)
both written and spokenGood command of
English (B2 level)Experience in
1st or 2nd level IT supportStrong knowledge of
Windows 10, Office 365, MS TeamsFamiliarity with
ITSM ticketing systems
(ServiceNow preferred)Analytical mindset and problem-solving skillsHigh customer service orientation and attention to detailWillingness to learn and develop technical skillsWhat We Offer:
Competitive salary based on experience and performanceFull paid training on company tools and processesCareer development programs and specialized coursesFriendly and dynamic work environmentGuidance and support for career growthWork schedule:
Monday to Sunday,
09:
00 AM - 06:
00 PM (39 hours per week)Office in
central MalagaWhy Malaga?
Warm Mediterranean climate and beautiful beachesAffordable cost of living and great quality of lifeThriving expat community and international atmosphereRich culture, history, and vibrant social lifeInterested? Apply today and join our team!
#J-18808-Ljbffr