Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting Applications for the role of Principal Consultant – Senior Business Analyst – Global BaaS & API Platforms (AI-Native)
Join a global transformation initiative driving next-generation Banking-as-aService (BaaS) and API Platform. As Senior Business Analyst you will bridge business vision and digital execution, own AI governance, and ensure compliance across API and AI-native. The group is expanding to cater to the growing number of varied and exciting projects and customers. This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.
Responsibilities
- Lead business analysis for Payments, Collections, Receivables, Cash Management, and
Trade APIs aligned to ISO 20022 and Open Banking/CBPR+ standards.
- Own AI governance for the squad: LLMOps policies, prompt/version control, data
minimization, model audit trails, and compliance readiness (PSD2, GDPR, DORA).
- Translate regulatory and business requirements into API-first designs, user stories,
process maps, and data models.
- Facilitate workshops with Product Owners, Architects, Security and Platform teams to
align on API contracts, schema registry usage, and monetization models.
- Define metrics, SLOs, and SLAs with Platform for global consistency; own policy and
governance artifacts for audits.
- Use AI-native tools (ChatGPT Enterprise, GitHub Copilot, Azure OpenAI) to accelerate
requirements, test-case generation and traceability.
- Coordinate API monetization and billing strategy with Platform, and ensure technical
enablement for metering and billing hooks.
- Support compliance and internal audit for AI features and production models Qualifications we seek in you!
Minimum Qualifications
- Certifications such as CBAP, API Specialist, Agile Product Owner, or AI Business Strategy.
- Experience with data mesh, Kafka streaming, and schema registries.
- Proficiency in English and Spanish (tested).
Preferred Qualifications/ Skills
- 8+ years in financial services; 4+ years in API or BaaS transformation.
- Strong knowledge of ISO 20022 (pain.001/pain.002/pacs.008/camt.054), Open Banking,
and PSD2.
- Deep understanding of API security (OAuth 2.1, mTLS, OIDC) and data privacy (GDPR,
DORA).
- Experience with Apigee or IBM API Connect and schema governance for event-driven
platforms.
- Exposure to AI governance, LLMOps practices, and enterprise prompt engineering.
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.