**Service Leader CEE (heat exchangers) I location: Poland**:- Dodane 20 minut dni temuOur client - general manufacturer of industrial heat exchangers for many different market segments.**SERVICE LEADER****Region: CEE****Your Responsibilities**:- Responsible for developing and execution of service strategy for Poland and Eastern Europe. Defining the service offers and pushing service sales thought the front and sales team.- Responsible for the service sales as well as for the service operations.- Compliance with the budget and active lead of the regional service distribution.- Control the organization through appropriate KPIs.- Ensuring and contributing to the implementation of the strategy and contributing to the overall Poland and Eastern European service strategy.- Close cooperation with the VP Service CEⅇ and the Global Service Productline Directors and front line sales engineers.- Define and improve the service processes.- Tracking of growth measures and, if necessary, initiation of countermeasures.- Market and competition analyzes.- Evaluate sales statistics and derive measures.- Creation of budget planning and reports on the current order intake situation, as well as forecasting.- Planning of marketing activities and trade fairs.**Our requirements**:- Sound technical knowledge in similar industries, best case in heat transfer and heat transfer products.- Several years of professional experience in service.- Polish and English fluent and spoken.- Good knowledge of an CRM System and the MS Office suite.- Knowledge of the relevant service & standards.- Self starter.- Distinct customer orientation.- Distinct ability to motivate and lead people in different locations.- Excellent communication and presentation skills.- Distinct persuasive power and negotiation skills.- Distinct problem solving skills.- Systematic way of working.- High flexibility and resiliency.- Travel activity up to 50%.- Driver’s license (B).**What we offer**:- An open corporate culture and supportive atmosphere.- Permanent contract of employment and stable working conditions.- Benefits: private medical care and all needed working tools.- Remote work opportunities.- Ambitious and motivated work environment.