Giesecke+Devrient (G+D Mobile Security) is a global company that offers secure technologies for the safeguarding of payment processes, identities, connectivity, and data. Their Mobile Security division, the world leader in secure telecommunications systems via SIM/eSIM, is looking for a Process Support Engineer for its Sales department in Barcelona.
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Responsibilities
Advise and provide technical support for products, internally and externally.
Define general specifications of projects according to the needs of the clients.
Evaluate projects requested by clients, determine technical feasibility, estimate and control costs and deadlines, and establish priorities.
Define the configuration of the product according to the requirements agreed with the client; verify and manage the approval of the final result; define and verify the effectiveness and efficiency of the necessary production circuit.
Follow up projects and control the first productions, guaranteeing that the established quality and safety criteria and the client's requirements are met.
Coordinate with other teams the development of applications demanded by customers and keep informed of new products.
Offer technical support to the Sales area in product promotion (meetings with clients, commercial presentations, training courses, etc.). Analyze solutions in the market and collaborate in the definition of product and application strategy.
Ensure compliance with the code of conduct, corporate policy, procedures, internal commitments (ISO 9001, ISO 14001, OSHAS 18001, IATF 16949, PCI, VISA, MASTERCARD, GMSA, Common Criteria) and current legislation on the protection of personal data.
Qualifications
Academic studies in computer engineering, telecommunications, or similar.
Previous experience in a similar position.
Ability to work in a team in an international environment.
Good communication and self-organization skills.
Problem-solving ability; initiative and leadership in actions.
Ability to follow processes, procedures and work instructions.
High detail orientation.
High Spanish and English proficiency.
Benefits
Culture and diversity: people-oriented environment with different nationalities and a great team spirit, flat hierarchies.
Global Collaboration: work collaboratively with stakeholders around the globe.
Career Development: benefit from continuous training, coaching and talent development programs.
Social Benefits: flexible compensation (transport tickets, training, private insurance).
Own canteen: breakfast and lunch service with a wide range of menus, salad desk and sandwich service.
Work-Life Balance: flexible working hours with the option for remote work (M‑Th 8:30‑17:30 and Fri 8:30‑15:30; 3 days of remote work).
Location
Sant Joan Despí (Barcelona). Easy communication by public transport or private transport.
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination, and harassment, in which all employees feel a sense of belonging. xpzdshu We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability, and sexual orientation.
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