PWe are looking for a detail-oriented and proactive professional to join an international operations team within the energy sector. /ppbr/ppThis role is ideal for someone who enjoys working in a fast-paced environment, coordinating operational activities, solving day-to-day issues, and contributing to process improvements across different teams. /ppbr/ppYou will play a key role in supporting operational workflows, customer-related processes, billing data preparation, testing activities, and continuous improvement initiatives. /ppbr/ppbWhat you’ll be doing: /b /pp• Managing and monitoring operational requests and internal case flows /pp• Supporting contracting and customer-related administrative processes /pp• Preparing and validating data for billing activities /pp• Participating in testing and implementation of new tools and processes /pp• Tracking incidents, KPIs, and operational performance /pp• Collaborating with cross-functional teams in an international environment /ppbr/ppbWhat we’re looking for: /b /pp• Previous experience in operations, customer support, administration, or similar roles /pp• Strong attention to detail and organisational skills /pp• Comfortable working with Excel and handling data /pp• Proactive mindset and willingness to learn /pp• Good communication skills in English and Spanish /pp• Experience with CRMs or operational tools is a plus /ppbr/ppbWhat we offer: /b /pp• Hybrid working model based in Madrid /pp• International and collaborative environment /pp• Exposure to operations within a dynamic energy business /pp• Opportunity to work on process improvements and transformation initiatives /pp• Stable and long-term professional development opportunities /ppbr/pp b Location: /bMadrid /pp Full-time | Hybrid model /ppbr/ppIf you are interested or know someone who could be a good fit, feel free to apply or reach out directly. /p