Company DescriptionEl Gordito is an all-day cantina and coffee that offers a mix of food, coffee, natural wines, and sake. We aim to provide a unique hospitality experience for every guest.Role DescriptionEl Gordito is expanding and we are looking for a full-time, on-site position for a Store Manager at El Gordito, located in Madrid. The Store Manager will oversee the day-to-day operations of El Gordito, ensuring the highest level of customer satisfaction and efficient store performance. Responsibilities include supervising staff, managing inventory, coordinating schedules, implementing strategies, and maintaining a positive guest experience. The successful candidate will lead by example, fostering a collaborative and results-driven environment.QualificationsProven skills in Customer Service and Customer Satisfaction to ensure an exceptional guest experienceExperience in Store Management, including inventory oversight and team leadershipStrong Communication abilities to engage with customers and effectively manage staff and operationsKnowledge of best practices to manage people and a storeExcellent organizational and problem-solving skills with attention to detailAbility to work in a fast-paced environment while maintaining professionalismPrior experience in hospitality or food & beverage is a mustFluency in Spanish and English is preferred