Job description
The Customer Education Business Development Manager (CEBDM) will work with customers, partners and Account Team(s) to develop and deliver comprehensive, customized education solutions that enable successful implementation, adoption, and usage of Hitachi Vantara solutions. This includes understanding the customer's business objectives and critical business issues and creating comprehensive training readiness solutions to support the customer's proprietary business processes.
Key Responsibilities:
Own and grow Education Services revenue aligned to AOP targets
Serve as primary regional contact for Customers, Partners, and Sales
Develop, position, and sell tailored education solutions and value propositions
Scope, price, negotiate, and close education services deals
Drive customer adoption, expansion, and renewals through strategic learning paths
Partner with Sales and Services teams on campaigns and account strategy
Ensure high‐quality, on‐time, on‐budget delivery of training programs
Manage forecasting, regional metrics, and P&L performance
Identify field needs and contribute to improving education offerings
Success Measures:
Revenue, margin, and consumption targets
Forecast accuracy
Customer satisfaction
Delivery quality and timeliness
Profile:
2+ years in education services, professional services, pre‐sales, or IT consulting
Proven education services revenue attainment
Strong presentation, influence, and stakeholder management skills
Able to operate in cross‐matrix, fast‐paced, and unstructured environments
Knowledge of Hitachi Vantara and related technologies
Fluent in English; other European languages are a plus
Equal Opportunity Statement
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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