**Where will you work?**:
The company is specialised in digital transactions security. They provide video identification, back office and fraud detection services to companies around the world.
**What will you do?**:
- You will work as a VideoAgent : You will have to assist the customers through their identity verification as a part of their onboarding process, following a closed and specific script.
- What will you be doing on a daily basis ?- You will help customers through video calls strictly following the established process.
- You will be in charge of verifying the identity of the customer.
- You will have to check and verify the customers' data.
- You will be dealing with electronic notifications and processes.
- You will have to do some administrative tasks.
**Who are we looking for?**:
- You are the perfect match if:
- You have a fluent level of German and you can also speak English (B2 level MINIMUM).
- You can speak Spanish is a plus but not mandatory.
- You are comfortable in front of a camera.
- You are a communicative person and you know how to show empathy with people.
- You have good organizational skills.
- You are a good learner and you know how to make your place in a team.
- You are someone versátil and you are able to adapt to different situations.
- You have a demonstrable knowledge of Word and Excel.
- You enjoy the world of new technologies.
**What do we offer?**:
- What will you get ?- Permanent contract with 2 weeks training.
- Schedule : Monday to Sunday with rotations and 2 days off.
- Working hours : From 12 midnight until 8am.
- Full hybrid mode but you will have to be there for the training.
- Holidays up to 23 days.
- Salary : 25800€ / year.
- Starting date : ASAP.
**Do you need +info?**:
Marion Fournier- (+34) 936 06 57 00 ext. 120