We are seeking a highly motivated and results-driven Debt Resolution Analyst to join our team. The ideal candidate will have a strong background in customer service, negotiation, and debt settlement.
A Debt Resolution Analyst will review your financial situation and assets to help come up with a realistic number to offer when negotiating. He will help you determine whether negotiating debts is the best option for your financial situation.
Responsibilities:
* Contact customers who are behind on their payments and negotiate repayment plans
* Educate customers on debt settlement options and provide guidance on the best course of action
* Respond to inquiries in a timely and effective manner and treat customers fairly and consistently
* Negotiate account settlement within established guidelines
* Maintain accurate records of customer interactions and payment arrangements
* Achieve monthly targets for call volume, successful negotiations, and customer satisfaction
* Collaborate with other team members to improve processes and customer experience
Skills and Requirements:
* Highly motivated individuals with a positive attitude and excellent people skills.
* Excellent written, verbal, and listening skills.
* Strong time management and multitasking abilities.
* Ability to work independently with minimal oversight.
Job Details:
* Full-time position
* Hourly pay plus uncapped commission, providing a safety net and motivation to earn more
Join one of the fastest expanding and highly respected financial service providers in the debt relief sector. We are currently seeking ambitious and driven individuals eager to become part of our dynamic sales team. Our company offers unlimited earning potential from the start, with opportunities for growth and development.
Our Mission:
To help individuals and families overcome crippling debt and financial hardship. We seek energetic and passionate individuals committed to making a positive impact and eager to grow within our expanding Financial Specialist Sales team.
Why Choose Us?
We focus on developing career-minded individuals into Financial Specialists, with potential growth into supervisory and management roles. Our strong record of surpassing sales targets is driven by high demand from consumers seeking financial assistance. We foster a rewarding, inclusive culture with recognition and rewards, and are dedicated to supporting our employees' success and advancement.
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