Technical Service Manager (Fats, Oils, Lecithins & Proteins) - Barcelona
Location: Sant Just Desvern, B, ES, 08960
City: Barcelona
Country: Spain
Requisition Number: 42690
Overview: Bunge is looking for a Technical Service Manager to drive growth by identifying, evaluating, and prioritizing customer opportunities through proactive engagement and value creation. This role serves as a subject matter expert, facilitates knowledge transfer, and contributes to the development of unique selling propositions (USPs) for our product portfolio.
Responsibilities
* Manage the technical relationship with key customers in Portugal, Italy, Spain, and other countries, providing selective support to standard service seekers.
* Proactively scout and identify new opportunities for customer developments and translate customer needs into concrete offerings, leveraging Bunge's portfolio across food, feed, and non-food categories.
* Develop, manage, and deliver customer projects (N=15-30, total value 3-6Mn € CM), including sample supply, evaluation, and implementation, ensuring successful conversion into new business.
* Collaborate with sales, R&D, product management, quality, production, and marketing teams to guide projects internally and externally, fostering excellent cooperation.
* Ensure adequate speed of response, time-to-market, and clear communication to manage customer expectations effectively.
* Negotiate and manage product specifications with customers and operations, proactively resolving any out-of-spec situations.
* Organize and conduct customer workshops and trainings, and represent the company at exhibitions and fairs, showcasing the entire portfolio.
* Support the building and demonstration of product USPs in application, driving application development.
* Build and maintain a strong presence and visibility within the local technical community and network, participating in expert groups and advisory boards.
* Contribute to collective technical knowledge by sharing experiences and insights across the team.
* Actively share observations and insights on market and competitor intelligence with marketing, sales, and product management teams.
* Build and maintain strong relationships with customers, striving to be a top-of-mind partner.
Education / Experience
* BSc or MSc degree in Food Science, Food Technology, or Food Innovation.
* Minimal 2 years, preferably 5 years, of working experience, with at least 2 years in oils & fats application, food product & process development (confectionery, bakery, plant-based, B2B/B2C, multi-national food ingredients companies).
* Proven track record of successful customer project management, product/application development, and customer satisfaction.
* Excellent communication, diligence, active listening, understanding, teamwork, and results-orientation.
* Native Spanish and/or Portuguese speaker; Italian language is a plus. Fluent English language is essential.
* Willingness and ability to travel nationally and internationally (at least 25% of time).
* Proficiency in MS Office (Word, Excel, PowerPoint), CRM (Salesforce), and ERP (SAP).
* Strong behavioral skills: customer-oriented, self-starter, pro-active mindset, advanced communication and presentation skills, commercially focused, team player, strong project management, and organizational skills.
At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers.
If this description reflects your profile or ambition, we’re looking forward to seeing your application and motivation in English by hitting apply!
In case of questions, please reach out to Aitor Alonso (Talent Acquisition at aitor.alonso@bunge.com).
We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability, or veteran status.
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